Del’s Story

Del 10-2010

Del is a management consultant, President and owner of DirectTech Solutions, working with medium-sized, owner-managed businesses. He assists them with their corporate strategy, business plans, marketing and sales programs to achieve improved performance and profitability.

Del is originally from Kimberley, BC in the beautiful Canadian Rockies.  He has worked in the resource industries, professional services, technology and Internet businesses. He is a graduate Engineer from UBC (’68), and has an MBA from McGill (’72).  His current business, DirectTech Solutions, is based in Montreal and provides management consulting services to medium-sized owner-managed businesses.

Del has lived and worked in most of the provinces and territories and visited them all, including Nunavut in 2003.  He is an active golfer and runner, occasional politician, and proud father and grandfather. Delvin was born in Kimberley, BC on May 18, 1945. He was raised there with his brother Dean and sister Ferne.  His parents, Ralph and Laura Chatterson, grew up in Saskatchewan, but Ralph came to BC to work as a diamond driller then as a welder with Cominco in Kimberley. Delvin was an honour student and active in sports. He was also President of the Student’s Council at McKim Junior High and President of the Graduating Class at Selkirk Senior Secondary in 1963. He worked summers at Cominco as well as Wasa Lake Provincial Park and Kootenay National Park. From Kimberley, Del went to UBC where he graduated in Mining Engineering in 1968. He was married that year and then went to Merritt, BC where he worked for Craigmont mines.  Daughter Kim was born there. After two years, they went to Montreal where Del completed his Masters in Business Administration at McGill University. Son Jon was born in Montreal.

Del worked for Alcan in Montreal, then in management consulting in Toronto. Consulting assignments brought him back to the mining industry in Kimberley, Pine Point and Yellowknife, NWT, and the Yukon, as well as Central America and Ireland. Other assignments provided experience related to computer systems and general management in a variety of businesses.

In 1981 Del and his family returned to Montreal where he has worked primarily in the computer industry as an executive and owner/manager, and most recently as a consultant helping entrepreneurs to improve their business performance and results. He is keeps active with hockey, tennis and golf. He enjoys the great outdoors especially the Rockies and the Kootenay-Columbia valley.

Currently Del is President and owner of DirectTech Solutions, a management consulting business working with entrepreneurs on their business strategy, marketing, financing, and start-up requirements. Previously he was President and owner of TTX COMPUTER PRODUCTS INC., a computer products distributor for monitors and other display products. From 1986 to 1994, he grew that business from zero to $21 million with offices in Montreal and Boston. A later merger of TTX with another distributor was unsuccessful and the company was subsequently re-organized under his leadership. Prior to TTX, Del was Director of Materials Management and Distribution for AES Data Inc., a Montreal based international manufacturer of word-processing hardware and software.  Earlier he worked as a management consultant with COOPERS & LYBRAND and with ALCAN ALUMINUM in financial systems and purchasing.

Most recently Del  has started writing for entrepreneurs under the persona of “Uncle Ralph” and published two books in 2014 on how to write a business plan and how to manage a successful business.